4 / 5 17 reviews

Who Uses This Software?

For Parks and Recreation Agencies, Recreation and Community Centers, YMCAs, YWCAs, Campus Recreation Department, and Non-Profits

Average Ratings

17 reviews
  • 4 / 5
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service
  • 4 / 5
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • ACTIVE Network
  • Founded 1999

About This Software

Organizations like YMCA's, campus recreation centers, and recreation centers depend on ACTIVE NET software. ACTIVE's membership management software is designed to help you easily input, track and access member data from one centralized system, offering you a complete view of all member activities. Run your membership-related operations efficiently & profitably with a completely scalable solution for large and small businesses.

  • Accounting
  • Application Management
  • Association Membership
  • Automatic Renewals
  • Billing & Invoicing
  • Check-in / Check-out
  • Child Care
  • Club Membership
  • Committee Management
  • Contract Management
  • Donor Management
  • Dues Management
  • Email Marketing
  • Employee Management
  • Event Management
  • Facility Management
  • Fundraising Management
  • Grant Management
  • Gym Membership
  • Jobs Board
  • League / Team Management
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Nonprofit Membership
  • Payment Processing
  • Registration Management
  • Rental Management
  • Social Media Management
  • Volunteer Management
  • Website Management

ACTIVE Net Latest Reviews

Automatically translated. Show original review

Lots of functionality - is it the right fit for your purpose?

3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: If your organization needs to handle complex registrations, events like conferences and the like, it's probably one of the most full-featured out there. However, they way it defaults doesn't really apply broadly to other uses, so setup gets difficult, and sometimes you just have to workaround or accept something that doesn't quite do what you want the way you want it. Still, for smaller organizations, it's a good value for the cost. Their fee structure is fair, and lower than most.

Pros: Easier to use queries and data reports--they have really worked to make the user experience better in last several years.
Abundant tutorials, many are pretty good, some are redundant or not that informative.
Fulfills its main purpose well and offers functionality to handle rather complex organizational needs.

Cons: For our needs to track interactions with our constituents, the system required a lot of workarounds outside of conference management. Membership reports were difficult to set up to get the information needed.
Setup is difficult and complex in general, particularly if your organization doesn't quite fit the model they used to develop the software.
Although we realize they have to have some sort of fee model, to be charged a fee for charitable donations is hard to accept, .

Automatically translated. Show original review

My experience with Active Net overall has been positive. Any snag was always resolved pretty quickly

4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about this software is that it takes care of everything my business needs. There's nothing lacking. And once I learned the basics, learning how to search or change something is pretty easy. I can figure things out without being "trained" by a more experienced co-worker or user.

Cons: Sometimes the software can be a little convoluted. Trying to change something proved difficult at times.