ETO Software

ETO Software

2.5 / 5 5 reviews

Average Ratings

5 reviews
  • 2.5 / 5
  • 2 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service
  • 3 / 5
  • 2 / 5
    Value for Money

Product Details

  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Social Solutions
  • Founded 1999

About This Software

Efforts to Outcomes (ETO) supports your efforts to transform the lives of your constituents, especially when your organization is operating at an enterprise level. ETO ensures that services are delivered as designed, every day. Manage to outcomes more efficiently across your entire team, in all locations, to every client.

  • Accounting
  • Activity Tracking
  • Assessment & Treatment Plans
  • Assessment Notes
  • Authorization Tracking
  • Billing & Invoicing
  • Calendar Management
  • Candidate Identification
  • Case List Management
  • Case Management
  • Certification & Licensing
  • Child Welfare Management
  • Client Chart Audit Tools
  • Client Management
  • Committee Management
  • Document Management
  • Donor Management
  • Dues Management
  • EDI
  • Eligibility Verification
  • Event Management
  • Fundraising Management
  • Grant Management
  • Graphical Assessments
  • Group Notes
  • HIPAA Compliant
  • Level of Care Evaluation
  • Medical History Records
  • Member Database
  • Membership Management
  • Patient Account Management
  • Patient Records
  • Payment Processing
  • Referral Management
  • Reporting & Statistics
  • Scheduling
  • Self Payment
  • Social Media Management
  • Task Management
  • Team Notes
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Utilization Management
  • Volunteer Management
  • Wait List Management

ETO Software Latest Reviews

Automatically translated. Show original review

I was a database administrator for a non-profit which used this compan

4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Through their in-house training, I was able to learn a whole new skill-set involving business objects reporting. The agency I worked for was able to implement fully automatic dashboard reporting across the board.

Pros: The customization of this software made it able to meet diverse needs. We were able to set up effective workflows to meet our agency's diverse needs from case notes and client progress management, homeless management information system requirements, academic/classroom areas, student behavior and progress management, and even medical services and health progress tracking. The company also provides their own tech support for admins and users, making it a one-stop shop for database needs. The best feature by far is the built-in reporting platform of Web Intelligence's Business objects.

Cons: Customization can lead to strain on the agency database admin staff; it's a high-capacity product, and if the customer does not have the staffing and administration to manage it, things won't be successful.

Automatically translated. Show original review

DO NOT USE. Very slow, deletes work, glitches daily.

1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: We use ETO for a non-profit home visitation program and it is horrible. I cannot stand it and no one will do anything about it. Hopefully we will be switching software too because it is the bain of my existence and is one of the main reasons I am looking for a new job. ETO freezes, is slower than Moses, deletes your documentation without you knowing so you have to re-enter it, and I honestly have nothing good to say about it. I am not sure if it is the way our program is using it or if it is just the program itself but after seeing other reviews I am blaming the software.

Pros: I see no pros to using ETO. There are better more efficient software programs out there to use.

Cons: Slow
Deletes documentation